Capgemini - Get The Future You Want

WORLD ENERGY MARKETS OBSERVATORY

In this year’s report, our team’s research and analysis examines the urgency to create balance between two equally important imperatives – the security of affordable energy supply and the fight against climate change and considers both issues within the context of a series of successive crises that impact supply, pricing, and consumer behavior.

TOTAL IMMERSION: HOW IMMERSIVE EXPERIENCES AND THE METAVERSE BENEFIT CUSTOMER EXPERIENCE AND OPERATIONS

Organizations are putting improvement of their customer experiences at the top of their agendas. Mixed reality, including augmented reality and virtual reality, has allowed companies to provide a differentiated customer experience.

Report

Investment trends

Point of view

The new rules of customer service – Enabling a personal, timely, and seamless experience

Capgemini Research Institute

A world in balance: Why sustainability ambition is not translating into action

More insights

Recent client stories

icebreaker reimagines IT services

Aggregating all services to a local strategic partner

Microsoft delivers digital event

Microsoft regularly ran massive events such as Microsoft Ignite for customers, Microsoft Inspire for partners, and Microsoft Ready for employees. It supported these events with a website and mobile app that let attendees plan their event experience and access content. Each event had different attendee audiences and catered to various stakeholders, so Microsoft wanted each to have a digital experience that echoed its overall image while reflecting each event brand.

Latest news

Partners

Capgemini collaborates with The University of California, Berkeley to accelerate time to market of new materials

Capgemini announced today the launch of a research collaboration with The University of California, Berkeley, focused on building new methodologies and tools to discover material surface properties. Investigators seek to meet increasing needs for sustainable manufacturing and accelerate the time to market of new materials.

2 Feb 2023

Reports