Insurance

Driven by disruptive technologies, the insurance industry is transforming at an unprecedented pace. We help insurers adapt by enhancing efficiency, driving growth, and delivering innovative, customer-centric insurance solutions.

Change driven by climate, technology, macro-economics, demographics, and geopolitics. Change that demands a response from industry participants to continue to grow, be profitable, be relevant, and in some sectors to stay solvent in the years to come. Change can be an opportunity for those who seize it.

At Capgemini, we specialize in creating business value from these changes in the insurance industry. Through our expertise in insurance technology, we empower our clients to navigate and capitalize on the challenges that change brings. We assist in refining strategies, redesigning operations, and exploring new opportunities across the insurance value chain—from distribution and claims management to enhancing customer experiences and advancing sophisticated underwriting. Our comprehensive insurance business and technology consulting services are designed to help our clients thrive in this dynamic environment.

World Cloud Report – Financial Services 2025

Propel top-line growth with your cloud journey: Fast-track efficiency, innovation, and superior CX

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World Life Insurance Report 2025

Bridge the customer experience divide: Ensure life insurance relevancy through relentless customer centricity

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World Property and Casualty Insurance Report 2024

Become an underwriting trailblazer: Chart your transformation across a shifting risk landscape.

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The insurance segments we serve

Property and casualty insurance

Climate and customer-driven changes in the P&C industry create opportunities for Insurers to reimagine products, experiences, distribution, risk assessment, and prevention services.

We partner with insurers to achieve transformative business outcomes by harnessing the power of technology, data and AI, intelligent automation, and partner ecosystems.

Life, annuities, and benefits

An aging population and new expectations from the next generation are creating new opportunities and challenges for life, annuity, and benefits carriers. But manual, antiquated systems often stand in the way of real growth.

We can help you build advanced digital and data capabilities to create a unified customer experience, streamline operations, and retain assets.

Health insurance

Digitization of Healthcare is revolutionizing the ways in which care is delivered and paid for, continuously reshaping the value delivered.

We are empowering the advancement of care access, delivery, and quality, focusing on wellness and simplified & equitable healthcare ecosystem.

Transforming Insurance with Innovative Solutions

Cloud for financial services

Unlock the full potential of your cloud investments

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Smart underwriting

To keep pace with the rapid evolution of underwriting in property and casualty insurance, underwriters require efficient tools.

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Digital core for insurance

Are you ready to embrace the future of insurance? To get there, you’ll need a connected, digital core approach.

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Sustainability for financial services

Sustainability presents real opportunity for industry growth and leadership: Accelerate ESG action for better business outcomes.

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Transform your insurance business with Capgemini’s expertise

Unlock the full potential of your business through our industry-leading insurance digital transformation. Contact us today to discover how we can help you stay ahead in the ever-evolving insurance landscape.

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Research and insights

Capgemini Research Institute

Embrace data to accelerate sustainability

Point of view

Embracing the power of predictive analytics: Are your underwriters ready for change?

Report

The road to autonomous car development

Point of view

Elevate underwriting accuracy and efficiency

Read all stories

Client stories

A new platform opens the door to innovation for a global insurer

By working with Capgemini, the company enhances operational efficiency, improves customer engagement, and sets the stage for the latest insurance innovations

A leading insurer grows its customer base by investing in its underwriters

Shorter time-to-market for more personalized product offerings thanks to a modular platform

Wawanesa unlocks agility and boosts time to market for rapid product innovation

Collaborating with Capgemini, Wawanesa makes a strategic transition to a unified Guidewire platform across all its property and casualty (P&C) business lines to reduce its infrastructure costs while minimizing risks and disruption to operations

Expert perspectives

Data and AI, Technology

Beyond knowledge management: Unlocking Gen AI’s full potential in financial services

Rajesh Iyer

Oct 16, 2024

Healthcare, Technology

Insuring the future with a payer-provider partnership

Capgemini

Sep 10, 2024

Capgemini Named Leader in Everest Group’s Cloud Services for Insurance

We lead in insurance cloud services with global presence, thought leadership, and innovative solutions, earning leader status in Everest Group’s 2023 assessment.

Best Advancing Software Testing Practice Award

This European Software Testing Award reflects our involvement with emerging technologies and our focus at the forefront of innovation.

Awarded Migration Acceleration Specialization by Guidewire

First partner to be recognized reflecting our commitment to helping clients seamlessly upgrade to Guidewire Cloud.

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Leader in ISG Provider Lens™ for insurance ITO services 2023 (EU and NA)

We help our insurance clients understand and navigate the challenges change brings, both for refining their strategies and redesigning their operations.

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Meet our experts

Cecilie has 14 years of experience in the banking and Insurance sector where she has worked in the intersection between business and technology. Her key competences can be summarized by Insurance, customer experiance, digital optimization, governance, process optimization and change management.

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Liv has more then 30 years of experience from the Banking industry. She has had executive roles, and has experience from the whole valuechain within the sector. As an expert she cover both, retail, corporate and the payments area. She has a strong track record when it comes to doing IT turnarounds, setting up new organisations and running large tranformation programs.

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Marianne has more than 15 years of experience from the insurance industry. Passionate about digital business transformation and agile ways of working. Experienced leader with strong technical background and understanding.

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Our partners for digital insurance solutions

We partner with leading technology companies to power business transformation in insurance, helping our clients optimize operations and deliver exceptional, personalized experiences driven by cutting-edge innovation.