Digital inclusion

We’re bridging the digital divide to ensure technology is an opportunity for all.

Digital transformation is exposing a clear divide that is impacting all geographies and sectors. Basic digital skills are essential to working, receiving medical care, traveling, and staying informed in our modern age, but the vulnerable in our society are too often left behind. 
 
We believe people should never be limited in work and life by a lack of digital skills, and that the next generation of innovators should be supported. By using the skills and passions of our people, we’re bridging the digital divide to ensure we have a future where technology is an opportunity for everyone.

“Digital is the world of tomorrow, and digital inclusion is about creating one world to avoid the split of society into two conflicting parts.”

Paul Hermelin, Chairman of Capgemini


As part of our Environmental, Social and Governance policy, our objective is to support 10M beneficiaries in underserved communities through our programs, by 2030

Helping society address the impact of the digital revolution

Digital literacy is more vital than ever and can determine whether or not an individual is included or excluded in today’s world. As part of our efforts to close the gap, we are engaging in a number of initiatives designed to teach digital skills to those that need them, and create new pathways to careers in tech.

Our digital inclusion program equips underserved communities with the digital skills needed to participate in society. Our programs combine basic literacy skills with access to tools and devices. Through our digital academies we create pathways to employment and financial independence.  In 2025, we reached over 955,000 beneficiaries.

We leverage our expertise in technology and innovation to amplify the impact of our NGO partners and address critical societal challenges across climate and biodiversity, health and wellbeing, and education. Through initiatives such as Technology for Positive- Futures, we co-create solutions that improve lives and strengthen communities

We empower communities to address sustainability challenges through programs to raise awareness of environmental issues.  We provide support for local NGOs to enable local environmental action.  We also equip individuals with the green skills needed for the jobs of tomorrow. Through partnerships such as UNICEF, and the Green Rising initiative we are investing in the development of green skills at scale.

Our impact

20,286
digital academy graduates in 2025
55+
digital academies
2,831
digital academy graduates hired by Capgemini in the last 2 years
8.4M
beneficiaries from our digital inclusion program since 2018

Global youth and sustainability

The CRI report: Preparing for a sustainable future, was co-developed with UNICEF’s Generation Unlimited

Inside stories

Our approach to ESG

Our conviction is that there has never been a better time to leverage technology and human capabilities to tackle environment, social and governance (ESG) challenges.