An engineer and passionate technology & business leader with over two decades of experience shaping the Digital Strategy and transformation for banking, insurance and the e-commerce industry. I and am currently the global head for Experience Design and Engineering for Capgemini Financial Services and I specialize in defining, developing, owning & implementing strategic vision, frameworks and solutions delivery.
I have also led engineering teams responsible for reimagining CX for both internal and external customer facing Digital channels, and Innovation streams to identify and deliver solutions that accelerate growth, reduce costs, and improve customer and employee experience for our clients.